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Presumably some areas lend themselves better to mechanisation?
“Over the years we’ve developed tools for different areas. Sometimes it works and sometimes it doesn’t, because sometimes there’s just no better way [than hand work]. But a prime example is that for quite a number of years, fret-levelling was always done by hand, until the invention of the Plek machine.
"Now that does a complete scan of the neck and comes in and looks for detailed inconsistencies: a piece of equipment that does a great job. It’s a quality enhancer – a guitar that’s been Plek’d plays better than one that hasn’t.