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somethingstarted · 06-02-2008, 12:31 AM

Help Please!

When click on the icon to open it, only the bar that has play and record will show up after it asked which project to open. i can't finish my song. the version of samplitude is the "full version" that was on Computer Music's magazine DVD-ROM. nothing that i do/have done so far (with the exception of re-installing) has worked.

i'm also hesitant on re-installing because i already gave the website the serial # to activate it and it wont work on any other computers, and i'm not sure if it will think that this is a non valid computer.

ecc83 · 06-02-2008, 06:50 AM

Oh! Been here, done this got.....

No, you cannnot install the mag version on another pc IF you have registered it already on a first.

However, if you are re-installing (and I had a problem with Sam8 and a re-inst fixed it) email MAGIX (join the club) and tell them what you want to do. I have always found them more than helpful.

You normally get 5 "free" re activations without too much hassle. In fact I was a bit cheeky, a modest laptop came my way and I wanted to put Sam8 on it. I have a spare copy of Sam9 but saving that for a rainy and I thought it a waste 'cos the lappy was only 850M.

MAGIX were a bit terse, pointing out how many re activations I had had ( me pc Tas S and I really made a SNAFU of the original installation!) but they came across with an activation code anyway bless 'em.

You can in fact buy S9 as a download I think, about fifty quid.

Dave.

somethingstarted · 06-09-2008, 05:24 PM

would they (magix) also be able to help me with the freezing for aparently no reasions and setting up the audio properties because it seems to change every friggen time, my computer.

and how do i join the club and/or prove that i "own / have" samplitude?

ecc83 · 06-09-2008, 08:14 PM

Joining the "CLUB" is just like registering with most such sites. You just give name address, blood type, you know the drill! They then email a confirmation which you reply to di da di....

I doubt if Magix will do much in the way of diagnostics, have you done the basic tweaks to get your pc optimized for recording? www.musicxp.net if you have not.

I would not worry too much about re- activation Magix are pretty understanding I have found. It IS a bit of a runaround to get things sorted but you will get there, and a call to CM might help!

Dave.

somethingstarted · 06-10-2008, 01:20 AM

awsome so this link is supposed to be a site where it will help me instal / uninstall / change preferences ect. for it i'm guessing? CM has a phone help line? i didn't know that i might have to give them a call. thanks loads.

06-02-2008, 12:31 AM	#1
somethingstarted Junior Member Join Date: Jun 2008 Posts: 14	samplitude SE No. 9 problem. Help Please! When click on the icon to open it, only the bar that has play and record will show up after it asked which project to open. i can't finish my song. the version of samplitude is the "full version" that was on Computer Music's magazine DVD-ROM. nothing that i do/have done so far (with the exception of re-installing) has worked. i'm also hesitant on re-installing because i already gave the website the serial # to activate it and it wont work on any other computers, and i'm not sure if it will think that this is a non valid computer.

06-02-2008, 06:50 AM	#2
ecc83 Senior Member Join Date: Sep 2006 Location: northampton uk Posts: 2,612	Sam 9 (and 8) Oh! Been here, done this got..... No, you cannnot install the mag version on another pc IF you have registered it already on a first. However, if you are re-installing (and I had a problem with Sam8 and a re-inst fixed it) email MAGIX (join the club) and tell them what you want to do. I have always found them more than helpful. You normally get 5 "free" re activations without too much hassle. In fact I was a bit cheeky, a modest laptop came my way and I wanted to put Sam8 on it. I have a spare copy of Sam9 but saving that for a rainy and I thought it a waste 'cos the lappy was only 850M. MAGIX were a bit terse, pointing out how many re activations I had had ( me pc Tas S and I really made a SNAFU of the original installation!) but they came across with an activation code anyway bless 'em. You can in fact buy S9 as a download I think, about fifty quid. Dave.

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06-09-2008, 05:24 PM	#3
somethingstarted Junior Member Join Date: Jun 2008 Posts: 14	would they (magix) also be able to help me with the freezing for aparently no reasions and setting up the audio properties because it seems to change every friggen time, my computer. and how do i join the club and/or prove that i "own / have" samplitude?

06-09-2008, 08:14 PM	#4
ecc83 Senior Member Join Date: Sep 2006 Location: northampton uk Posts: 2,612	Joining the "CLUB" is just like registering with most such sites. You just give name address, blood type, you know the drill! They then email a confirmation which you reply to di da di.... I doubt if Magix will do much in the way of diagnostics, have you done the basic tweaks to get your pc optimized for recording? www.musicxp.net if you have not. I would not worry too much about re- activation Magix are pretty understanding I have found. It IS a bit of a runaround to get things sorted but you will get there, and a call to CM might help! Dave.

06-10-2008, 01:20 AM	#5
somethingstarted Junior Member Join Date: Jun 2008 Posts: 14	awsome so this link is supposed to be a site where it will help me instal / uninstall / change preferences ect. for it i'm guessing? CM has a phone help line? i didn't know that i might have to give them a call. thanks loads.